Kempinski Hotels - Venezia - job of Front Office Supervisor is executed satisfactorily when: -Upselling is monitored and tracked in order to increase room revenues. -Shift closing is done properly. -Financial Policies and Procedures are supported and followed. -LQA (Leading Quality Assurance) audit results are 85% and above. -CSS (Customer Satisfaction Survey) results are rated on an average with “5” and above. MAIN RESPONSIBILITIES -Plan and supervise the day to day operations of the Reception section which are related... combination of conference rooms and outdoor areas, make San Clemente Palace the perfect choice for outstanding events and weddings. JOB TITLE: Front Office Supervisor DEPARTMENT: Front Office HOTEL / UNIT: San Clemente Palace Kempinski Venice REPORTS TO: Front Office Manager NATIONALITY: Eligible for a working permit in Italy EDUCATION: Hotel Apprenticeship, College Diploma in Hospitality Management or equivalent EXPERIENCE: To fill the position, one of the following... - Permanent - Full-time