Front Office, Assistant Manager, Keystone Lodge

Vail Resorts - Keystone, CO - standards. This position will assign and instruct front office employees in details of work, observe performance and encourage adherence to standard procedures. Job Requirements Ensure that guest service standards are being applied consistently and all hotel and departmental policies and procedures are followed. Have up to date checklists in place. Provide exceptional guest services. Closely monitor Medallia survey, gather information, and reply to the guests.