Your success is a train ride away.
Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.
Are you ready to join our team?
SUMMARY OF DUTIES:
Required to process/handle and distribute passengers’ checked baggage pieces up to 50 pounds within the guidelines of AMTRAK policies and procedures. Load/unload checked baggage and AMTRAK Express to/from AMTRAK Baggage Cars. Assist travelers with Parcel Check arrangements. Account for moneys collected from customers for Baggage, Express and Parcel check services. Must have working knowledge of and comply with procedures outlined in Amtrak Baggage Rules and Regulations and Amtrak Express Tariff.
Must be familiar with all stops and destinations of all AMTRAK trains. Maintain and order proper inventory of all tags, forms, and paperwork relative to the performance of job duties. Maintains, catalogues, and stores all Lost and Found items. Must have ability to learn ARROW and RAIL RESTARS adequately to perform this job. Complete required baggage reports.
Conforms to Amtrak's uniform policy and Standards of Excellence. Maintains highest standards of customer service in performance of duties and conform to NRPC rules of conduct. Will clean and perform janitorial and other duties as assigned.
COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
Amtrak employees power our progress through their performance.
We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.
We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.
All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping Amtrak safe and drug-free.
In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.
POSTING NOTES: Transportation || On Board and Station Services