Your success is a train ride away.
Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.
Are you ready to join our team?
SUMMARY OF DUTIES:
This position is responsible for ensuring a safe, comfortable and pleasant journey to our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Attendants will be required to keep assigned coaches clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen and keep restroom and shower area clean and sanitary for the duration of the trip. Must be willing to give special assistance to elderly and disabled passengers who are boarding and detraining. Will be responsible for assisting passengers who are boarding/detraining, including assistance with baggage. Must load/unload supplies and maintain an inventory of supplies.
This position will be responsible for performing dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient and professional manner. Must load/unload supplies and maintain an inventory of supplies. Must be available to work flexible schedules that include weekends and holidays.
- Food and beverage handling experience.
- Cash handling and customer contact experience.
- Experience in housekeeping.
- Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages). Successfully complete a customer service aptitude testing instrument. Successfully complete drug screening and pre-employment medical exam. Must be able to lift heavy items. Must be able to work while standing for long periods of time.
- Must be able to work a variety of hours and days off, including up to eight days away from home crew base. Demonstrate a friendly, outgoing, and courteous disposition. Must wear company provided uniform, comply with company grooming policies.
Some college, food service industry or transportation related training.
COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent verbal and written communication skills.
Candidates who apply to this posting may be contacted now or at a later date when a position becomes available.
Travel Requirements:Up to 100%
Amtrak employees power our progress through their performance.
We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.
We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.
All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping Amtrak safe and drug-free.
In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.
POSTING NOTES: Transportation || On Board and Station Services